Roofing rip-offs can cost you thousands of dollars and leave your home in complete disrepair. Recently Channel 5 News featured a story on a shady (to put it nicely) contractor here in town who left homeowners high and dry. He also swindled an apartment complex to the tune of $60,000
At Tim Leeper Roofing, we want to make sure this never happens to you. One of the reasons Tim started this company was to provide a trustworthy roofing provider in an industry riddled with unethical, and even illegal business practices.
There are ways to find out if you’re dealing with a credible contractor, and we want to give you few:
Talk to previous customers. Always ask your contractor to provide viable references before doing business. The more past customers you talk to, the better picture you’ll have of who you’re dealing with. You may even want to ask for past customers who faced challenges with the job. How did this contractor deal with the situation? How well did they communicate and how quickly were they able to resolve the situation?
Talk to suppliers. You may not have thought to do this, or even known you could, but calling a contractor’s primary suppliers can provide you with valuable information. Find out where they purchase the bulk of their materials, call the supplier and ask if they’re current on their payments. Do they have an established track record of paying bills? Do they have a solid reputation in the industry?
Don’t stop with the BBB. The Better Business Bureau can provide some information, and it’s a good start, but don’t let it be you’re only source of information. It’s reach can only extend so far. As a rule of thumb, any more than 3-4 negative reports in a year against a contractor should raise a red flag.